15 July 2019
- Personal Data and Non-Personal Data
Personal data (“Personal Data”) refers to any data, whether true or not, about an individual who can be identified: (a) from that data; or (b) from that data and other information to which we have or are likely to have access.
- Personal Data and Non-Personal Data
- INFORMATION COLLECTED
You provide different types of information in order for TalentTribe to provide our services, products and features to you.
- Information You Provide to TalentTribe Through Your Activity on TalentTribe
As part of the standard operation of the Site, TalentTribe may collect and analyse information from your computer or mobile device and actions taken on the Site, including, but not limited to, your resume, your searches on TalentTribe, the titles of jobs you search, click on or apply to, where those jobs are located, salary interest or experience, the general salary range or experience level of the jobs you view (where indicated), your activity time on the Site and each page, page views, clicks, taps, mouse activity, session activity, browser type, operating system, type of device, MAC address, IP address and the domain name from which you accessed the Site.
We may also use various technologies on the Site which may lead to information being collected automatically by us or from other sources such as advertising, sub-contractors in technical services, analytics providers, search information providers and mailing lists. This information does not generally, but may, contain your personal data. In particular, information is likely to be collected as follows:
- Web beacons. Web beacons (also known as “clear gifs” and “pixel tags”) are small transparent graphic images that are often used in conjunction with cookies in order to further personalise the Service for our users, collect a limited set of information about our visitors, and advertise to our users.
- Web analytics. Web analytics is the method for collecting and assessing the behaviour of users on the Site. This includes the analysis of traffic patterns in order, for example, to determine the frequency of visits to certain parts of a website or mobile application, or to find out what information and services the users are most interested in. We may also use web beacons in email communications in order to understand the behaviour of our users, such as whether an email has been opened or acted upon.
- Information You Provide to TalentTribe from Your Account
We collect data from you when you create an TalentTribe account, request information, subscribe for a service, participate in a survey, post a resume, upload content or otherwise actively send us data on our Site. This may include, but is not limited to, your email address, password, first and last name, telephone number (including mobile phone number), address, gender, occupation, interests, and any other data included in a submitted profile or resume, including but not limited to application materials and answers to screener questions submitted to Employers through TalentTribe and answers you give to any questionnaires sent to you. This information may be associated with your profile.
- Information Collected When You Access TalentTribe from Some Third-Party Site
You may also create an account or log in to your TalentTribe account using third-party websites including, but not limited to, LinkedIn, Facebook or Google. If you do not already have an TalentTribe account but log in to TalentTribe using your LinkedIn, Facebook or Google account, this creates an TalentTribe account using the same email address used in your Facebook or Google account. If you agree to provide this information to TalentTribe, LinkedIn, Facebook or Google will authenticate you and redirect you to TalentTribe’s Site. Please note, when you log in to TalentTribe using your LinkedIn, Facebook or Google account, Facebook or Google will cookie you in order to authenticate you as a LinkedIn, Facebook or Google user.
By accessing TalentTribe through your LinkedIn, Facebook or Google account, you understand that LinkedIn, Facebook or Google will share certain data detailed in the above paragraph for the purposes of authentication to permit you to access our Site in a secure manner. You may stop this at any point from your LinkedIn, Facebook or Google account. This information will be considered TalentTribe account information for purposes of your use of the Site.
You have the ability to disable the connection between your LinkedIn, Facebook or Google account and your TalentTribe account at any time by accessing your privacy settings on your LinkedIn, Facebook or Google account. LinkedIn, Facebook and Google may also ask for your permission to share certain other details with TalentTribe, including but not limited to your name, profile picture, public profile information, and email address. Once you give this permission, the requested information will be shared with TalentTribe, which may use this information to provide Services to you, including populating your TalentTribe profile. The shared information will remain associated with your TalentTribe profile until you modify or delete it.
Please note that your relationship with LinkedIn, Facebook and Google or any other third-party website is governed solely by your agreement with such third-party website.
- Information You Provide to TalentTribe Through Your Activity on TalentTribe
- PURPOSES, USES AND DISCLOSURES OF INFORMATION
- Provide relevant services, products and features to you, including marketing information, to help Job Seekers find jobs, improve work performance and employability, and thrive in their career, and Employers find candidates and hire and retain talent more effectively;
- Measure and improve those services, products and features;
- Provide customer support, including responding to, handling, and processing queries, requests, applications, complaints, and feedback from you;
- Troubleshoot crashes associated with specific hardware and software used to access the Site;
- Track user movements and detect usage patterns;
- Analyse trends;
- Gather broad demographic information for aggregate use of the Services;
Your Personal Data may also be anonymised for use by TalentTribe and our affiliates for other purposes. We may also disclose anonymised aggregated information about our users to Employers or affiliates, including but not limited to the total number of our users and their overall demographics.
- Creating an Account, Sending You Job Alerts and Other Promotional Materials
If and to the extent permitted by applicable law, TalentTribe may use your contact information and other Personal Data to:
- Create an account, and verify your identity related to the account.
- Communicate with you, or initiate communication with you on behalf of Employers or a third party.
- Send you job alerts. A job alert is defined as an email sent to you that you sign up for containing Job Listings in response to a search query you have run (“Job Alert”). Job Alerts may also include jobs that TalentTribe recommends for you, TalentTribe targeted ads, companies you may be interested in following, or other actions you may want to take on the Site.
- Send you information about TalentTribe, promotions, events, and/or third-party services, products and features relevant to help Job Seekers find jobs, improve work performance and employability, and thrive in their career, and Employers find candidates and hire and retain talent more effectively.
- Send you tips, resources, products, services, training, and/or offers to help Job Seekers find jobs, improve work performance and employability, and thrive in their career, and Employers find candidates and hire and retain talent more effectively.
- Giving You Relevant Search Results and Recommended Jobs and/or Companies
- Matching Job Seekers with Employers
If you have a TalentTribe account, you agree that TalentTribe may contact you or suggest your profile and/or your resume to Employers that might be interested in a person who matches your behaviour on TalentTribe. TalentTribe reserves the right to charge third parties a fee for accessing your information, including Personal Data, as part of TalentTribe’s services.
- Automated Processing of Your Personal Data
In order to optimise the performance of the TalentTribe Site and services for users, TalentTribe performs automated processing of Personal Data evaluating certain specific aspects relating to a user, in particular to analyse or predict aspects concerning a user’s personal preferences or interests in terms of TalentTribe’s Site and services. Where it occurs, such processing is carried out if it is necessary for the performance of our agreement with our users, to allow TalentTribe to provide its services to Job Seekers and Employers, including analysing applications and resumes on behalf of Employers, or in other cases on the basis of a user’s consent.
For example, in certain cases such processing allows TalentTribe to match Job Seekers with Employers effectively, to provide Job Seekers with job alerts and recommended jobs that the Job Seeker is likely to be more interested in, to send particular Job Seeker applications to an Employer, to display search results, or to perform certain spam and fraud detection activities to protect our users.
- Transfer of Information to Employers
Employer account holders agree to comply with all their responsibilities under applicable data protection rules with respect to the collection, processing and storage of Personal Data, as well as providing adequate protection of all data subject rights provided for under all applicable data protection rules.
If you are an Employer, you are only allowed to use the Personal Data of Job Seekers for the following purposes:
- Contact the Job Seeker about employment opportunities at your company;
- Offer the Job Seeker employment.
You are strictly forbidden from sending marketing communications to Individuals using TalentTribe. Such marketing communications include but are not limited to, newsletters, emails and text messages, which will include promotional materials, product advertising and offers related to your company.
- Transfers of Information to Service Providers
Please also be aware that we may also use third-party cloud service providers that provide hosting, data storage and other services pursuant to standard terms and conditions that may be non-negotiable; these service providers have informed us or the general public that they apply security measures they consider adequate for the protection of information within their system, or they have a general reputation for applying such measures. However, we will not be liable (to the fullest extent permitted by law) for any damages that may result from the misuse of any information, including Personal Data, by these companies.
- Transfers of Personal Data Outside of Singapore
Pursuant to the purposes and activities as set out herein, it may be necessary for us to transfer your personal data out of Singapore for storage, processing and use by TalentTribe, or our affiliates. You hereby agree and consent to the aforesaid transfer, on the understanding that the recipients of such personal data are also subject to applicable laws or contractual obligations similar to the obligations as set out in the PDPA.
- LIMITATION OF USE OR DISCLOSURE OF PERSONAL DATA
- Where a Job Seeker Wants to Close a Job Seeker Account
When a Job Seeker closes an account, the Job Seeker will no longer have access to any of the data we make available under that account name, including but not limited to, search history, job search preferences, saved jobs, jobs the Job Seeker has applied to, job alerts, resume, and any other data associated with the account. If the Job Seeker uses the same email address to set up a new account, this data from a previous account may not become available to the Job Seeker again.
TalentTribe reserves the right to keep any materials in a closed account as necessary to preserve and protect its rights to the extent permitted by law (for example, to preserve records of a dispute) or to comply with its obligations under local law (for example, if requested to retain by law enforcement). A closed account does not mean that all of the data is expunged from the TalentTribe systems, although it will not be readily available under the Job Seeker’s original account name. When the Job Seeker presses the close account button on the dashboard, TalentTribe will begin to process that instruction within 24 hours and will have completed the operation within 40 days.
- Where an Employer Wants to Close an Employer Account
- Where the Employer Contact Details Provided to TalentTribe Are Incorrect
In the event that the electronic destination provided to TalentTribe by the Employer is incorrect, the Job Seeker’s application materials will not be sent to the intended recipient of the application. TalentTribe has no liability for such applications. If Job Seekers do not wish to send your application materials in this manner, you should send them directly to the Employer.
- Where a Job Seeker Wants to Close a Job Seeker Account
- LINKS TO THIRD-PARTY SITE
The Site may make available links to other websites. When you click on such links, you may leave our Site. Your web browser may also disclose to the third party site the URL of the TalentTribe page you clicked from, and this URL may include search terms and filters you used on TalentTribe.
We make no representations as to the quality, suitability, functionality or legality of the material on external websites that are linked to, or to any goods and services available from, such websites. We do not monitor or investigate such external websites and we accept no responsibility or liability for any loss arising from the content or accuracy of the material and any opinion expressed in the material should not be taken as our endorsement, recommendation or opinion.
Users of the Site are advised that if they wish to deny the use and saving of cookies from this Site onto their computers and/or other electronic devices, they should take the necessary steps within their internet browsers’ security settings to block all cookies from this Site.
You can choose to delete the cookies at any time. However, you may lose any information that enables you to access the Site more quickly and efficiently including but not limited to personalisation settings.
- ACQUISITIONS AND OTHER REORGANIZATIONS
- WITHDRAWING YOUR CONSENT
The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officer at the contact details provided in section 14 below.
Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within ten (10) business days of receiving it.
Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our Services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described in section 14 below.
Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.
- Marketing Communications
At any time, you may change your marketing communications preferences, electing to opt out from the marketing communications sent to you by following the ‘unsubscribe’ link at the bottom of the emails or text messages; or contacting our Data Protection Officer in writing or via email at the contact details provided in section 14 below.
- ACCURACY OF PERSONAL DATA
We generally rely on personal data provided by you (or your authorised representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer in writing or via email at the contact details provided in section 14 below.
- ACCESS TO AND CORRECTION OF PERSONAL DATA
You may request access or make corrections to the personal data which we hold about you. You may also request information about the ways in which we use, process or disclose your personal data. Please submit your request in writing or via email to our Data Protection Officer at the contact details provided in section 14 below.
We may charge a reasonable fee for processing your request for access. If so, we will inform you of the fee before processing your request.
We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA).
- RETENTION OF PERSONAL DATA
We may retain your personal data for as long as it is necessary to fulfil the purposes for which it was collected, or as required or permitted by applicable laws.
We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.
- PROTECTION OF PERSONAL DATA
We take all appropriate precautions to safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks. Examples of measures we have implemented include Google-grade database security and encryption to protect and secure all storage and transmission of your personal data.
You should be aware, however, that no method of transmission over the Internet and no electronic storage is completely secure. You understand that any message or information that you send, transmit or upload to the Site may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted. While security cannot be guaranteed, we strive to protect the security of your personal data by constantly reviewing and enhancing our security measures. However, we cannot accept responsibility for misuse or loss of, or unauthorised access to your personal data.
To the fullest extent permitted by law, we shall not be liable in any event for any special, exemplary, punitive, indirect, incidental or consequential damages of any kind or for any loss of reputation or goodwill, whether based in contract, tort (including negligence), equity, strict liability, statute or otherwise, suffered as a result of unauthorized or unintended use, access or disclosure of your personal data.
- DATA PROTECTION OFFICER
Attn: TalentTribe Data Protection Officer
Address: 73 Ayer Rajah Crescent #01-23 Singapore 139952
All requests for correction or for access to your personal data must be in writing. We will endeavour to respond to your request within 30 days, and if that is not possible, we will inform you of the time by which we will respond to you.
All complaints will be evaluated by TalentTribe in a timely manner. After TalentTribe has completed its evaluation, our Data Protection Officer (or duly appointed representative) will respond to the person who submitted the complaint or feedback, with the results of the evaluation.
We may be prevented by law from complying with any request that you make. We may also decline any request that you may make if the law permits us to do so.
- GOVERNING LAW